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Need support?

Fill in the form or contact us directly. We'll respond within 24 hours (business days).

 

Norway

Email: post@noova.no

Telephone: +47 516 10 170

We're available 8-15 all weekdays.

 

Sweden

Email: post@noova.se

Telephone: +46 (0) 76 114 21 21

We're available 8-15 all weekdays.

FAQ

Frequently asked questions.

Known errors or operational messages?

New users are currently experiencing login problems. If this applies to you: Contact us at post@noova.no, and we'll figure it out.

 
Customer invoice

Contact post@noova.no if you want a copy of your invoice.
Is support included for all customers?

Sure is. Contact us for more information or questions.
Where and how do I log in?

  1. First time? Click on the «Login» button up in the right corner of this page. Use your email. Make your own password. 

  2. Just forgot? Click on the «Login» button up in the right corner of this page. Log in with your email and a self-chosen password. We'll send you a new one if you forgot your password as well.
Forgot my password. Can you help?

Click on the «Login» button up in the right corner of this page. Use your email. Click on the link that says «Don`t remember your password?» to create a new password.
What's the spot price today?

You can find today's spot price here: https://www.nordpoolgroup.com/en/